Orders & Shipping
How do I place an order?
To place an order, simply browse our collection and add your desired items to the cart. Once you’re ready, click on the cart icon and proceed to checkout. Follow the prompts to complete your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options available at checkout.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on the carrier’s website.
Do you offer international shipping?
Yes, we ship worldwide! International shipping rates and delivery times vary by destination and will be calculated at checkout.
How long will it take to receive my order?
- Domestic Orders: Standard shipping takes 3-7 business days. Express shipping takes 1-3 business days.
- International Orders: Standard shipping takes 7-21 business days. Express shipping times vary by destination.
Will I have to pay customs and duties on international orders?
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges are not included in the shipping cost.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of receipt. Items must be unworn, unwashed, and in their original condition with all tags and hygiene stickers attached. Sale items and gift cards are final sale and cannot be returned or exchanged.
How do I return an item?
Email our customer support at returns@essentialswimwear.com with your order number and reason for return. You will receive a return authorization number and instructions on where to send your return.
How long does it take to process a return?
Once we receive your return, please allow 5-7 business days for processing. You will receive a notification email once your refund has been issued.
Can I exchange an item?
To exchange an item, follow the return process and place a new order for the desired item. This ensures the item you want is in stock. If you received a defective or damaged item, contact us within 7 days of receipt for a replacement.
Product Information
How do I find my size?
Refer to our Size Guide for detailed measurements and instructions on how to measure yourself. If you’re still unsure, feel free to contact our customer service for assistance.
How should I care for my swimwear?
To keep your Essential Swimwear looking fabulous, rinse it with fresh water after each use, hand wash in cold water with mild detergent, and lay flat to dry in the shade. Avoid machine washing, tumble drying, and direct sunlight.
Are your products eco-friendly?
Yes, we are committed to sustainability. Our swimwear is made from high-quality recycled Italian luxe fabric and designed to be long-lasting.
Other Questions
Can I change or cancel my order?
If you need to change or cancel your order, please contact us as soon as possible at support@essentialswimwear.com. If your order has not been processed yet, we will do our best to accommodate your request.
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. Please contact us at support@essentialswimwear.com with your requirements for more information.
How can I stay updated on new products and promotions?
Sign up for our newsletter at the bottom of our website to receive updates on new arrivals, exclusive promotions, and more. Follow us on social media for the latest news and updates.